Refund Policy

LevelSell supports digital products, courses, webinars, memberships, subscriptions, and related creator offers. Refund handling may depend on the creator offer, payment provider rules, local law, fraud checks, chargeback rules, and platform risk controls.

Because digital products may be delivered instantly, refunds are not automatic after access, download, lesson unlock, or other delivery has occurred. Creators must clearly explain their refund terms on their offer pages.

Paid webinar refunds may depend on whether access was granted, whether replay access was available, whether the user attended, and the refund terms shown for the offer.

Canceled memberships or subscriptions stop future billing according to the applicable billing provider. Past paid periods are generally not automatically refunded unless required by law or approved by LevelSell or the creator.

LevelSell may reserve wallet balances, pause payouts, suspend access, or request additional verification when a transaction is disputed, flagged, refunded, or charged back.

Refund questions can be sent to billing@levelsell.com.